WARRANTY

All Sierra, Suretrac, Joyroad, Ardent, Centara, Versatyre tires come with a limited warranty which covers defects in workmanship and materials for the life of the original usable tread, or for 5 years from the date of purchase, whichever occurs first.

                                                                                                                                                                      KORS TIRE WARRANTY

Kors Tire offers a pro-rated tread life warranty on all new P tires ( not LT light truck tires ) purchased at Kors Tire location up to 70,000 km or 3 years from the day of purchase. 

                                                                                                                                                                MANUFACTURER'S WARRANTY

All new tires purchased at Kors Tire locations (online or in-store ) are warranted to be free from defects in workmanship or material for the life of the original tread before the tire reaches 2/32” of tread remaining or 5 years from date of manufacturer. Customer acknowledges that any warranty claims arising due to workmanship or material defect must be pursued directly against the Manufacturer. Kors Tire will only facilitate the process. Installation and balancing fees or other fees associated with the warranty claim will not be reimbursed by the Manufacturer or Kors Tire.

                                                                                                                                                                                 EXCLUSION :

Kors Tire is not responsible for installation and balancing services or tire damages caused during such services performed by 3rd parties.

Tire tread wear, sidewall or tire damage due to road hazards (nail, glass or other debris), driver-caused errors (running over a curb, overloading the tire) or extreme driving (off-roading, racing, drifting) are not covered by the warranty.

Restocking fee of $100 per set may be applicable on pre-orders.

                                                                                                                                                               KORS TIRE LIMITED WARRANTY

 

   WHAT IS WARRANTED and FOR HOW LONG:

 

  An eligible tire that becomes unfit for use which it was designed due to manufacturing defect in workmanship and material will be replaced with an equivalent new SURETRAC, SIERRA, JOYROAD, CENTARA, ARDENT, VERASATYRE tire on the basis set forth in this Limited Warranty.

   WHAT IS ELIGIBLE TIRE:

This Limited Warranty covers new SURETRAC, SIERRA, JOYROAD, CENTARA, ARDENT, VERSATYRE brand passenger and light truck tires.

This Limited Warranty only applies to the original purchaser, and is valid if all of the following apply:

The tire was purchased and primarily used in Canada

The tire is a size and speed rating equivalent to or greater than that specified by the vehicle manufacturer. (exception: coverage applies to properly repaired tires which may have voided the tire’s speed rating).

The tire has been used only on the passenger or light truck vehicle on which it was originally installed.

The tire is less than 6 (six) years from the date of tire Manufacture.

 

                  WHAT THIS LIMITED WARRANTY DOES NOT COVER :

 

     ROAD HAZARDS / MISAPPLICATION 

  Tire damage or irregular wear due to:

Road hazards, including, without limitation: Puncture, cut, impact break, stone drill, bruise, bulge, snag, etc. Improper use or operation, including, without limitation: Improper inflation pressure, overloading, tire/wheel spinning, use of an improper wheel, tire chain damage, misuse, misapplication, negligence, tire alteration, or for racing or competition purposes.

Insufficient or improper maintenance, including, without limitation: failure to rotate tires as recommended , wheel misalignment, worn suspension components, improper tire mounting or demounting, tire/wheel assembly imbalance, or other vehicle conditions, defects, or characteristics.  

Contamination or degradation by petroleum products or other chemicals, fire or other externally generated heat, or water or other material trapped inside the tire during mounting or inflation. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the tire manufacturer. Tires inflated with anything other than air or nitrogen. Improper repair. Improper repair voids this Limited  Warranty.

 For RFT tires only, improper run-flat or low tire pressure operation, including, without limitation: exceeding speed, distance, or other run-flat/low-pressure operation limitations.

 Winter tires MUST be used during winter months only. These include the months of September through April, defined as a period beginning on or after September 1st of a given year and ending no later than April 30th  of the following year. SURETRAC, SIERRA, JOYROAD, CENTARA, ARDENT winter tires require documentation of the timing of the installation and removal of the tires each winter to maintain coverage under the limited warranty for treadwear (if applicable).

 Flat spotting caused by improper storage or brakelock.

 

   RAPID TREAD WEAR:

 Rapid tread wear, or wear-out is NOT COVERED under the Limited Warranty.  See the Limited Mileage Warranty section of this manual.

 

    RIDE DISTURBANCE:

Due to harsh ride or vibration after 0.8 mm (1/32 inch) of tread wear use, limited to no more than one (1) tire per vehicle.

Due to pulling after 0.8 mm (1/32 inch) of tread wear use, limited to no more than one (1) tire per vehicle.

Kors Tire is not responsible for installation and balancing services or tire damages caused during such services performed by 3rd parties. Additional charges might apply to re-balance at KORS TIRE location.

 

   IRREGULAR WEAR:

Uneven or unusual wear patterns, including, without limitation: Shoulder wear, center wear, cupping, or feathering.

Tires worn more than 0.8 mm (1/32 inch) difference in remaining tread depth between any two major tread grooves across the tire.

 

   CRACKING: 

Weather/ozone cracking after 4 years from date of tire manufacture, regardless of date of purchase.

OTHER LIMITATIONS INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

Tires used in commercial service.

Tires purchased as used.

Tires purchased and primarily used outside Canada.

The cost of applicable federal, provincial, and local taxes and fees, mounting, balancing, studding services, cost of valve stems, transportation cost.

Failure to follow any of the safety and maintenance recommendations or warnings contained in the accompanying Tire Maintenance and Safety manual available at www.korstire.ca

This LIMITED WARRANTY is in addition to and/or may be limited by any other applicable written warranty you may have received concerning special tires or situations. Note that additional exclusions, provisions and owner’s obligations may be contained in other sections of this manual.

 

                        LIMITED MILEAGE WARRANTY /TREADWEAR

If a tire is covered and wears out evenly across the face of the tread down to the tread wear indicators — 1.6 mm (2/32 inch) before delivering the warranted mileage (as evidenced by the vehicle’s odometer), we will replace the tire with a comparable new SURETRAC, SIERRA, JOYROAD, CENTARA, ARDENT, VERSATYRE replacement tire on a pro rata basis. This means that you will be responsible for paying a portion of the cost. We will determine the portion for which you will be responsible by multiplying the percent of mileage received by the current actual selling price at the adjustment location or the price of the tire in the current Price List, whichever is lower. You will be responsible for paying in-full the cost of mounting and balancing the tire, and the cost of any other service charges and applicable taxes and transportation cost. Tires which wear out evenly before delivering the warranted mileage ( if applicable ) will be replaced on a pro-rata basis only if:

     1. You are the original purchaser of the tires, you own the vehicle on which they were originally installed, and the tires have been used only on that vehicle.

    2.  The tires have been rotated and inspected every 5,000 to 7,000 km and the attached Mounting and Rotation Service Record has been fully completed and signed by KORS TIRE approved technician.

   3.   The completed Service Record form, Original Owner/Tire Installation Information form, and the original invoice are presented to a participating tire retailer at the time of adjustment claim.

    4. The tires have not become unserviceable due to a condition listed under       "WHAT THIS LIMITED WARRANTY DOES NOT COVER"

 

  There is no free replacement period.

  Winter and “temporary use” spare tires have no mileage warranty

Unevenly worn tire have not covered by this Limited Mileage Warranty Even tread wear is defined as having no more than 0.8 mm (1/32 inch) difference in remaining tread depth between any two major tread grooves across the tire.

Tires with more than 3.2 mm (4/32 inch) remaining tread depth will not be accepted for Limited Mileage Warranty.

No TREADWEAR WARRANTY (if applicable) for any tires used or involved in commercial applications (such as mail carrier, delivery service, taxi cab or ride sharing vehicles, construction, demolition, landscaping, earthmoving, welding, service truck, towing etc). Except the C-rated tires.

Only the passenger and light truck tires listed in this section are covered by the Limited Mileage Warranty for the mileage shown:

 

   SURETRAC, SIERRA, ARDENT, CENTARA, JOYROAD, VERSATYRE

           RADIAL H/T – 65,000 km

           RX702 or VANTI CS or SR800 – 60,000 km

           RX706 - 50,000 km

           RX3 or SR300 – 60,000 km

           RX6 or VANTI HP – 70,000 km

           GRAND TOURER H/T – 60,000 km

  Coverage extends up to 3 years from the date of purchase — proof of purchase date required. During this period, the tire will be replaced for a prorated amount. Without proof of purchase date, then 3 years from the date of tire manufacture.

To determine the replacement price, the percent of warranted mileage, based on used tread wear, is multiplied by DEALER’S current selling price for the replacement tire(s). The appropriate taxes, mounting, balancing, disposal fees, and other service charges may be added to the replacement price.

For tires used on staggered fitments (vehicles with different size tires between the front and rear); the front tires will have the full mileage warranty (if available) and the rear tires will have one-half of the stated mileage warranty (if available).

 

CALCULATING THE PERCENT OF WARRANTED MILEAGE

Tires with 1.6 mm (2/32 inch) remaining tread depth:

A tire worn to 1.6 mm (2/32 inch) will use the following procedure to calculate the percent of warranted mileage:

Calculate Total kms. Total kms = Odometer indicated km at time of removal – Odometer indicated km when tires installed.

Calculate Percentage Warranted kms. Percentage Warranted kms = Total kms /Warranted km (from tables in this manual).

Calculate Replacement Price. Replacement Price = Percentage Warranted kms x DEALER’S current sell price.

NOTE: This represents the price the DEALER will charge to replace the tire (The appropriate taxes, mounting, balancing, disposal fees, freight cost and other service charges may be added to the replacement price).

Example: Odometer indicated km at time of removal = 210,000 km. Odometer indicated km when tires installed = 137,000 km. DEALER sells the tire for $100. Tires installed are Joyroad RX6 SPORT

Total Mileage = 210,000 km – 167,000 km = 43,000 km

Percentage Warranted kms = 43,000 km / 70,000 km = 0.62 or 62%.

Replacement Price = $100 x 0.62 = $62.

Tires with 2.4 mm (3/32 inch) remaining tread depth:

A tire worn to 2.4 mm (3/32 inch) will use the following procedure to calculate the percent of warranted mileage:

Calculate Total kms. Total kms = Odometer indicated km at time of removal – Odometer indicated km when tires installed.

Calculate km per 32nd. km per 32nd = Total km / (Original Tread Depth – Remaining Tread Depth).

Calculate Projected km. Projected km =Total kms + km per 32nd.

Calculate Percentage Warranted kms. Percentage Warranted kms = Projected km /Warranted km (from tables in this manual).

Calculate Replacement Price. Replacement Price = Percentage Warranted kms x DEALER’S current sell price.

NOTE: This represents the price the DEALER will charge to replace the tire (The appropriate taxes, mounting, balancing, disposal fees, and other service charges may be added to the replacement price).

Example: Odometer indicated km at time of removal = 210,000 km. Odometer indicated km when tires installed = 167,000 km. DEALER sells tire for $100. Tires installed are Joyroad RX6 Sport

Total kms = 210,000 km – 167,000 km = 43,000 km

km per 32nd = 43,000 km / (10/32-3/32) = 6,142 km.

Projected km = 43,000 km + 6,142 km = 49,142 km.

Percentage Warranted kms = 49,142 km / 70,000 km = 0.70 or 70%.

Replacement Price = $100 x 0.70 = $70.

Tires with 3.2 mm (4/32 inch) remaining tread depth:

A tire worn to 3.2 mm (4/32 inch) will use the following procedure to calculate the percent of warranted mileage:

Calculate Total kms. Total kms = Odometer indicated km at time of removal – Odometer indicated km when tires installed.

Calculate km per 32nd. km per 32nd = Total km / (Original Tread Depth – Remaining Tread Depth).

Calculate Projected km. Projected km =Total kms +(2 x km per 32nd).

Calculate Percentage Warranted kms. Percentage Warranted kms = Projected km /Warranted km (from tables in this manual).

Calculate Replacement Price. Replacement Price = Percentage Warranted kms x DEALER’S current sell price.

NOTE: This represents the price the DEALER will charge to replace the tire (The appropriate taxes, mounting, balancing, disposal fees, and other service charges may be added to the replacement price).

Example: Odometer indicated mileage at time of removal =

210,000 km. Odometer indicated km when tires installed =

167,000 km. DEALER sells tire for $100. Tires installed are

Joyroad RX6 Sport.

Total kms = 210,000 km – 167,000 km = 43,000 km

km per 32nd = 43,000 km / (10/32-4/32) = 7,166 km.

Projected km = 43,000 km + (2 x 7,166 km) = 57,332 km.

Percentage Warranted kms = 57,332 km / 70,000 km =

0.82 or 82%.

Replacement Price = $100 x 0.82 = $82.

 

REPLACEMENT WARRANTY FOR ALL BRANDS

If you receive a replacement tire under this Limited Warranty, it will be covered by the manufacturer’s warranty or warranties, if any, given on that tire at that time.

WHERE TO GO

Tire adjustments under this Limited Warranty will only be made at KORS TIRE warehouse 2-1418 Hunter Court, Kelowna, BC, V1X 6E6. Consult a phone (250) 864-8885 or at www.korstire.ca for the details.

 

CONDITIONS and EXCLUSIONS

To the extent permitted by law, KORS TIRE deny liability for any indirect, general, special, incidental, punitive or consequential damages, including economic loss, lost profits, loss of time, loss of vehicle use, or inconvenience, cost of towing, personal injury or death sustained in connection with these tires.

The remedies set out in this warranty are exclusive and the total liability of KORS TIRE and its affiliates with respect to your new SURETRAC, SIERRA, JOYROAD, CENTARA, ARDENT, VERSATYRE tire shall not exceed the purchase price of the tire upon which such liability is based.

 

OWNER’S OBLIGATIONS

Proper tire care is necessary to obtain the maximum mileage and wear from a tire. It is your obligation to maintain proper tire inflation pressures as specified by the vehicle manufacturer and to operate the vehicle within tire/vehicle load capacity and speed limitations. Inflation should be checked once a month. This will be provided at no charge by Kors Tire store. We will help you. Please come and see us. It is also your obligation to maintain proper wheel alignment and tire/wheel assembly balance. You are required to have us rotate and inspect your tires every 5,000-7,000 km. To request an adjustment, you must present the tire to an authorized SURETRAC, SIERRA, JOYROAD, CENTARA, ARDENT, VERSATYRE brand tire retailer. Your vehicle on which the tire was equipped must also be available for inspection. Complete and sign the customer section of the KORS TIRE Limited Warranty adjustment form and pay appropriate replacement price, taxes, disposal fees, and service charges, if any. Tires accepted for warranty compensation become the property of KORS TIRE.

 

GENERAL PROVISIONS and EXCLUSIONS

Nothing in these warranties is intended to be a representation that tire failures cannot occur. To the extent permitted by applicable law, no other representations, warranties or conditions, whether express or implied, statutory or otherwise, including warranties of merchantability and fitness for a particular purpose, shall apply to these tires. No one, including without limitation, any employee, dealer, retailer or representative, has the authority to make any representation, promise or agreement that in any way varies the terms or conditions hereof. These warranties and protections give you specific legal rights and you may have other rights that may vary from province to province. To the extent that the provisions of the applicable legislation expressly replace, eliminate, amend, extend or prohibit any term or terms contained herein, such term or terms shall be accordingly replaced, eliminated, amended or extended, as the case may be, in accordance with such legislation.

 

Passenger and Light Truck Sierra/Suretrac/Joyroad Limited Warranty 

Commercial Truck Sierra/Suretrac Limited Warranty

Certificate Of Liability Insurance

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